You have probably heard about the planned postal strike which may take place on November 4th. If the CWU and Royal Mail can’t reach an agreement, this means that deliveries will be affected.
However, there is good news for sellers, because eBay has pledged that it will offer protection to them. So, you needn’t worry about neutral or negative feedback if there is a postal strike.
eBay plans to offer the following steps to protect to your reputation in this mitigating circumstance:
· It will remove any low ratings based on dispatch times due to the strike
· You can also request negative feedback to be removed, provided that it is caused by the Royal Mail strike
· eBay can relate to the fact that we’re now in the run up to Christmas. It will be working proactively with a number of alternative couriers to provide the standard of service that your buyers expect.
Nevertheless, the best case scenario is that the strike won’t take place at all. If it does go ahead, the situation for sellers should be far less messy than it was during the last postal strike.
With a greater number of courier services now available, you could take advantage of these should the strike go ahead. myHermes and Collect Plus are now offering two working days delivery services.
So, take a little time to consider what your plan will be if the worst comes to the worst, and Royal Mail workers actually do decide to strike. Be prepared so you don’t come unstuck.
