eBay has been experimenting and tinkering about with feedback tools. The result is a reduction in the information that sellers can see on buyers.
It appears that when sellers go to see a buyer’s previous purchases, the information has been restricted. There is an advanced search view available in the UK, but buyers’ history has been removed from eBay US.
Meanwhile, eBay is also starting to remove item numbers and product titles from buyers’ feedback. Of course, if eBay wants to hide what a buyer has purchased this makes sense. It’s also logical to put a block on advanced searches for this kind of information.
Some sellers already use private listings
Naturally, some sellers make use of Private listings on eBay for a variety of reasons, so this has always been an option. Depending on the nature of the products item links and feedback titles have been hidden for good reason! Nevertheless, eBay has now started to put this in place for all transactions.
We know that sellers and buyers like to have the ability to check out people’s history. So, changes to this inevitably provoke a strong reaction. However, as a professional seller you’re unlikely to have the time to trawl through buyers’ information – unless you encounter a problem.
As a seller, you certainly can’t afford to spend time delving into feedback, and many sellers won’t even see the eBay user’s ID. Thanks to the automated system, as soon as a purchase is made eBay’s software kicks in and spews forth an invoice. You then get the picking list and shipping label.
Conversely, buyers don’t often check the feedback for every seller they buy from. As long as they have 100% feedback score, or near enough, why would they? After all, they have the eBay Money Back Guarantee to cover them and that’s their main concern.
Nevertheless, you can still see a buyer’s bidding history, but the menu option is now hidden and much harder to find. So, if you’re hunting for shills you can still make use of this Advanced Search URL to check out a buyer’s history.
